Echo Park at Perry Crossing FAQs
Q: Are the balconies screened?
A: Unfortunately, our balconies are not screened.

Q: Are you allowed to use a Gas / Charcoal Grill on the balconies?
A: No. Our community does not allow gas/charcoal grills on balconies.

Q: Are the washer and dryers included in each apartment?
A: Yes. Each apartment comes equipped with a brand new washer and dryer for your convenience.

Q: Do you have any furnished apartments?
A: Unfortunately, all residences are unfurnished. However, you can add personal touches that suit your lifestyle.

Q: What other smart technology does the community offer?
A: Our apartments are modern with convenient digital smart locks operated by a fob

Q: Is there a map showing the unit building and floor location?
A: Yes. You can access the map on our website, which lists the building addresses and building numbers.

Q: Are there elevators in these buildings?
A: No. Unfortunately, we do not have elevators in our community.

Q: What utilities am I responsible for?
A: All residents are responsible for water/sewage, electric, internet, which is $69/mo, and valet trash which is $25/mo.

Q: How secure is the community?
A: Residents can call the local police department to check the crime in the area. Our professional maintenance staff keeps up with the property lights to ensure they remain lit at night.

Q: Do you have a pool?
A: Absolutely! Our residents can enjoy the perks of a stylish crescent-shaped sparkling swimming pool.

Q: When are the clubhouse and pool open?
A: The clubhouse and pool are open during business hours: Monday through Friday 10a - 6p and Saturday 10a - 5p.

Q: How long will the pool stay open?
A: Residents can enjoy our pool from Memorial Day to Labor Day, depending on the weather conditions.

Q: Does the property have a playground?
A: Unfortunately, our community does not have a playground; however, there are a variety of other amenities for residents to take advantage of.

Q: What types of pets are allowed?
A: We love pets just as much as you. Residents are welcome to invite cats, dogs, and approved caged animals to live in our community.

Q: What breeds are included in the restricted breeds?
A: Though many breeds are welcome in our community, we have breed restrictions which include Akitas, American Bulldog, Boxer, Cane Corsos, Chow Chows, Dobermans, Dalmatian, German Shepherds, Huskies, Karelian Bear Dog, Malamutes, Pit Bulls, Presa Canario, Mastiffs, Rottweilers, St. Bernard, Staffordshire Terriers, and any Wolf Hybrid.

Q: How many pets can I have?
A: Residents are allowed to have up to two authorized pets per apartment.

Q: Do I have to walk my dog on a leash?
A: Yes. We require all dogs to be secured to a leash when exploring our community.

Q: What is the application process
A: You can find the application on our website. Once you complete an application, the screening process will begin, taking up to 24 hours to complete. When your application is processed, a member of our leasing team will reach out with the next steps to calling Echo Park home.

Q: What are your current lease lengths?
A: We offer 3-15 month lease terms. If a short-term option is best for your needs, please note that there will be a short-term premium applied to non-standard lease terms.

Q: Do you offer short-term leases?
A: Of course! Please note there is a short-term premium for leases of 3 to 11 months.
3-5 months: $300 premium
6-8 months: $200 premium
9-11 months: $100 premium

Q: Do you offer short-term corporate rentals?
A: Yes. Please contact one of our leasing specialists for more information.

Q: How much do I have to make to rent an apartment?
A: Our screening process requires a net income equal to three times the monthly rent.

Q: How many paystubs do you require?
A: We require a month’s worth of paystubs. If you receive bi-weekly paystubs, we need two. If you receive weekly paystubs, we need four.

Q: Is renter’s insurance required?
A: Yes. We require a minimum liability policy of $100,000 when you choose to call Echo Park home. Our community offers ePremium as an alternative insurance and security deposit option. Be sure to ask our team to learn more!

Q: How much is the security deposit, and when do I get it back?
A: Your security deposit amount will be determined once you complete an application. We have both non-refundable and refundable options to choose from. All refundable security deposits will be returned pending any move-out charges in the form of an electronic check within 45 days after your move-out date.

Q: Does my roommate need to fill out an application?
A: Yes. Anyone over the age of 18 must complete an application and go through our screening process.

Q: How do you decide on approval?
A: Each application is screened using a third party. Your income to rent ratio, credit/rental history, and criminal history are all determining factors.

Q: Is the property eviction friendly?
A: Applicants with an eviction on their record within the last seven years will not be approved. Any balance due to previous communities must be paid in full.

Q: Would my credit score affect my approval?
A: Yes. We do a soft credit check at the time of your application screening.

Q: Do you accept Section 8 or Housing Vouchers?
A: Unfortunately, we do not accept Section 8 or Housing Vouchers.

Q: Do you check criminal history?
A: Yes. We do a background check for each applicant at the tie of your application screening.

Q: How do you decide on approval?
A: All applications are screened using a third party who determines your application.

Q: Does the apartment come with a garage?
A: Select apartments come with attached garages. We have three one-bedroom floor plans, which include a garage, three two-bedroom include a garage, and both three-bedroom options include a garage.

Q: Are garages included in the lease price?
A: Yes. Garages are included in the lease price.

Q: What are the dimensions of the garage/storage units?
A: Small storage units are 8x11. Large storage units are 8x14.

Q: Is there a parking fee?
A: We offer free parking; however, each resident is required to keep a parking pass in their car.

Q: How many spaces are assigned for parking?
A: We do not have assigned parking spaces.

Q: How do I set up my Resident Portal?
A:
Visit our community website.
Select the “Residents” tab
If you completed your application online, use the same email and password you created to log in.
If you did not complete your application online, fill out the fields listed under “Create New Account.” This will allow the system to locate your information.

Q: How do I pay my rent?
A: You can pay your rent online through the Resident Portal from the 1st through the 5th of every month. Alternatively, you can bring a personal check or a cashier’s check to the office from the 1st through the 5th of the month. MoneyGram orders are an available option through the online portal.

Q: When is my rent due?
A: Residents have until the 5th of each month to make their monthly rent payment. Late fees will be applied on the 6th of each month.

Q: How can I submit a service request?
A: You can submit work orders online through the Resident Portal. If it is a work order of an urgent nature, you can call the office with your concern. After hours you will be prompted to leave a message for our on-call maintenance staff. Lightbulbs other than those in the kitchen areas are the residents’ responsibility.

Q: What is considered a maintenance emergency?
A:
Heat (if the temperature is below 60 degrees outside)
A/C (if the temperature inside is above 80 degrees or the resident has a medical condition)
Broken window/door/latch/lock
No hot water
Frozen pipes
Locked out
Water leak
No electric
Fire
Strange or wild animal in apt
Toilet inoperable if in a one bath unit
Smoke detector

Q: Can I make changes to my apartment, such as painting, hanging fixtures on walls, etc.?
A: You can make changes if the apartment is returned the way it was when you moved in. For example: if you paint, you will have to paint it back to the original paint. Also, if you create larger holes than the tip of your pinky finger, then you must patch the holes.

Q: Is subletting allowed?
A: Unfortunately, subletting an apartment is not permitted in our community.

Q: What if I have a friend that wants to live here?
A: We offer a referral program for residents who refer people to our community.

Q: Is there a resident referral incentive?
A: If someone referred you, a form is filled out and signed by you and the resident who referred you. A $200 rent concession will be received.

Q: What if I want to move out at the end of my apartment’s lease contract?
A: We require a 60-day written notice to vacate. We will begin sending renewal offers 120 and 90-days before your lease end date.

Q: What happens if I break my lease or breach the lease contract?
A: A resident may buy out their lease agreement by providing a 60-day written notice to vacate. A lease break fee is required, which is equivalent to two months’ rent.

Q: What happens if, due to unforeseen circumstances, I need to end my lease?
A: We understand that unforeseen circumstances may occur. A resident may buy out of their lease agreement by providing a 60-day written notice to vacate. A lease break fee is required, which is equivalent to two months’ rent.